Refund policy

If there is a problem with your order, please be sure to contact us immediately!

RETURNS

Once your items are delivered, you have 7 days from the date of delivery to ship them back to us for a full refund. All returned merchandise must be in its original packaging. We do not reimburse shipping or return fees. Returns shipped after the first 7 days will be eligible for store credit (store credits never expire). After 30 days, all sales are FINAL and returns will not be accepted. 

RETURN INSTRUCTIONS

All returns must include a tracking number (USPS, UPS, FedEx). Please provide us with the tracking number for your return (support@brilliantlydyslexic.com). Failure to do so may delay the processing of your return/credit.

EXCHANGES

At this time, we do not accept exchanges.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on digital items, sale items or gift cards.